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#1 03-12-2019 11:36:43

QuickBooks Error Ol 332
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QuickBooks Error Ol 332

Troubleshooting QuickBooks Error OL-332
Errors in QuickBooks are always accompanied by a code to indicate where or how the problem has occurred. This helps users to diagnose the problem immediately and find the right solution with a little technical assistance from the help desk. The QuickBooks Error Ol 332, for instance, appears the user is trying to do an online transaction and there is a problem with it.

Since banking involves a lot more critical and highly confidential data, it becomes imperative to signify the problem when there is an anomaly in it, like calculations mistake, multiple payments or an invalid customer ID or PIN number not matching with the account.

Error OL-332 arises when there is one such problem related to the customer ID and QuickBooks sends a warning signal that you need to check the problem before doing the transaction.

QuickBooks Error OL-332 Code
Although errors can be frustrating, it is essential to know the possible causes and attend to it before proceeding with our work. The users can always contact the accounts portal tech help on How To Fix QuickBooks Error Ol 332.

In this article, let us look at the possible reasons for QuickBooks Error OL-332 Support and resolutions for the same.

What causes Error OL-332 in QuickBooks?
QuickBooks asks for confirmation prior to accessing information from the Personal Financial Management system on the software. When there is a problem with the Bank details or the customer ID or PIN is invalid. The error message that appears on the dialogue box in the screen will read:

‘QuickBooks Error OL332: Customer ID or PIN entered is not valid. Please try again’
The error can be resolved with the below solutions. However, since it is a sensitive operation involving several confidential data, check with a tech expert before proceeding.

What are the resolutions for Error OL-332?
Since the problem has occurred with the customer ID or the PIN, if you are doing a transaction involving a customer/client, get all the bank details once again and cross check. In case all details are correct, then try the following solutions after checking the network connections:

A. TLS 1.2 Protocol:

Enabling the TLS 1.2 security protocol can help fix the issue. To do that, OPEN INTERNET EXPLORER and
Click on ‘TOOLS’ and ‘INTERNET OPTIONS’
Here, select the ‘ADVANCED’ tab and browse to click on ‘SECURITY’
Uncheck ‘TLS 1.0 and select ‘USE TLS 1.2’
Click ‘APPLY’ and ‘OK’ to save changes. Restart the system to begin the transaction.
B. New Company File

If the error appears again after checking the TLS 1.2, try creating a new ‘TEST’ company file

Open QuickBooks and FILE
Click on ‘NEW COMPANY’ and ‘EXPRESS START’
Now, when a new company file is created, add the BANK ACCOUNT which has the error issue and clicks ‘SET UP ACCOUNT FOR BANK FEEDS
You can now DOWNLOAD BANK FEED TRANSACTIONS to this test account file.
In case the error message appears again, the problem is with the ‘BANK’ itself. The only way to Troubleshoot QuickBooks Error Ol 332 is by contacting the bank.
Even if no error messages appear, you need to RUN the account set-up by pressing the CTRL key continuously.

C. Running account set-up with CTRL suppressed
Create a BACKUP for the company file to be on a safer side
Now, from the CHART OF ACCOUNTS, click on ‘INCLUDE INACTIVE’ and browse to find the inactive accounts
Now, right-click on the account which is checked and click to EDIT ACCOUNT
Browse to ‘BANK FEED SETTINGS’ and click ‘DEACTIVATE ALL ONLINE SERVICES’
Click ‘SAVE and CLOSE’
Now check if that ‘account’ is not checked and close the company file
REOPEN the company file, and RUN BANK FEEDS SETUP to download transactions
Do not forget to click on CTRL each time a key is pressed
If the error still persists, call our QuickBooks ProAdviser support expert on the toll-free number to Fix QuickBooks Error Ol 332. Sometimes, bank related issues can also appear due to a problem with the ‘BANK’ itself. Call your bank or contact help desk to Resolve QuickBooks Error Ol 332 satisfactorily and permanently, to finish your transaction.

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